Terms of Sale
Product Availability: Zappobz strives to maintain sufficient stock of all merchandise so that every order can be shipped complete. However, occasionally an item is out of stock and the order may be shipped without that item. Zappobz will not be responsible for instances where an out-of-stock item runs up against a customer's time constraint, if that time constraint is not indicated on the customer's order in writing. Please indicate on checkout if you would like to ship complete. Also, please indicate if you would like to back order the merchandise during time of checkout.
Minimum Order: Initial orders from new customers must be at least $350.00, and reorders must be at least $150.00.
Custom Order: Custom orders will require a 50% deposit. Please contact us for more information regarding custom order process.
C.O.D Accounts: We are NO longer accepting C.O.D.
Payment Option: We accept American Express, MasterCard, Visa, and Discover. (International and Puerto Rican customers please see the following)
International and Puerto Rico: All international order must be paid via wire transfers.
New Accounts: You must furnish four (4) trade references with complete addresses, account numbers, and telephone and fax numbers. One (1) bank reference is required with an initial order. A firm in business less than one year must provide full payment by money order or credit card. All new customers should note that if merchandise is needed immediately, a money order or credit card information should be provided to expedite shipment. Upon credit approval, payment will be due 30 days from the invoice date. Please allow 2-4 weeks for credit approval.
Past Due Accounts: All new orders will be held until payment is received on past orders to bring the account within agreed-upon terms. A 5% late payment charge will be added to the account for each month the account is past due.
Checks Returned by Bank: A $25.00 service charge will be assessed against any account submitting a check which is returned to us for any reason. All future orders will be shipped upon wire transfer or credit card payment only.
Claims & Returns: Shortage claims must be made within 7 days of receipt of merchandise. Damage claims must be made within 30 days of invoice date. All returns must be authorized by Zappobz to receive proper credit. A 15% restocking fee will be issued on all returns. Unauthorized returns will be refused.
Refused Shipments: All refused shipments will be charged a 20% restocking fee, in addition to inbound and outbound freight. All future orders will be shipped upon money order or credit card payment only.
Shipping: We only ship via UPS Ground. If you need anyother service, please contact our customer rep.
By placing an order for merchandise with Trans Ocean Ent. / Zappobz, you acknowledge that the sale is conducted pursuant to these Terms of Sale, the current version of which is posted on Trans Ocean Ent. / Zappobz’s website.
Information is subject to change without notice.